Terms and conditions
Terms and conditions
1. Indemnities
- All clients must fill in an Indemnity Form prior to undertaking any flight.
- Any Minor under the age of 18, must get consent from a Legal Guardian and the Legal Guardian must sign the Indemnity form on behalf of the Minor.
- It is the client’s obligation to ensure that he/she is physically and medically fit to undertake a flight and inform us of any medical condition we should know about prior to taking a flight.
- Although every precaution is taken to ensure utmost Safety at all times, Toms Instructional Tandems takes no responsibility for any injury, loss, damage or death.
2. Weather
- The flight is very much weather dependent and subject to change at short notice.
- In the case of weather interfering with a scheduled flight, a mutually convenient date and time will be rescheduled.
- It is the client's responsibility to provide a contactable telephone number in order to be informed of any changes.
3. Privacy
- Email addresses and Contact telephone numbers used for bookings are kept private and are not shared with any Third Parties.
4. Gift Voucher
- Gift vouchers available for purchase are valid for 3 months from the date of purchase.
- Gift vouchers are not transferable, redeemable for cash or resalable.
5. Cancellations & Refunds
- Toms Instructional Tandems redeems the right to cancel any flight at short notice.
- If a client has paid for a flight in advance and needs to change a date/time, it’s the responsibility of the client to do so with prior notice of at least 24 hours.
- If a client does not show up for a scheduled flight that has been paid for in advance, there will be no refunds.
6. Pricing & Payments
- Prices are subject to change without prior notice.
- Payments for flights are made on the day of flight with cash in South African Rands.
- Credit/Debit Card facilities are not yet available.
- If and when they do become available, cards will be debited in South African Rands from the client’s bank or building society on behalf of Tom’s Instructional Tandems.