Terms and conditions

All clients must fill in an Indemnity Form prior to undertaking any flight.
Any Minor under the age of 18, must get consent from a Legal Guardian and the Legal Guardian must sign the Indemnity form on behalf of the Minor.
It is the client’s obligation to ensure that he/she is physically and medically fit to undertake a flight and inform us of any medical condition we should know about prior to taking a flight.
Although every precaution is taken to ensure utmost Safety at all times, Toms Instructional Tandems takes no responsibility for any injury, loss, damage or death.

The flight is very much weather dependent and subject to change at short notice.
In the case of weather interfering with a scheduled flight, a mutually convenient date and time will be rescheduled.
It is the client's responsibility to provide a contactable telephone number in order to be informed of any changes.

Email addresses and Contact telephone numbers used for bookings are kept private and are not shared with any Third Parties.

Gift vouchers available for purchase are valid for 3 months from the date of purchase.
Gift vouchers are not transferable, redeemable for cash or resalable.

Toms Instructional Tandems redeems the right to cancel any flight at short notice.
If a client has paid for a flight in advance and needs to change a date/time, it’s the responsibility of the client to do so with prior notice of at least 24 hours.
If a client does not show up for a scheduled flight that has been paid for in advance, there will be no refunds.

Prices are subject to change without prior notice.
Payments for flights are made on the day of flight with cash in South African Rands.
Credit/Debit Card facilities are not yet available.
If and when they do become available, cards will be debited in South African Rands from the client’s bank or building society on behalf of Tom’s Instructional Tandems.